Frequently Asked Questions

If your question is not listed here, please use our contact form to submit your question.

 

How long does it take to do one website?
There is no exact answer to this, as the time will vary based on the size and complexity of the project and how quickly the client respond to requests for feedback and approval on certain stages.
How do I pay you?
We accept cash, check and all major credit cards.
Do I have to pay in full up-front?
We don’t need a full payment up-front. Most projects have¬†3-stages of payment installments: 40% – 40% – 20%.

First 40% is due upon project commencement as a deposit.
Second 40% is due after the layout design is approved, before the coding stage.
Last 20% is due upon completion.

How many design concepts and revisions are included in the quote
We provide one design concept at first, if that one is way off then we will produce another one. Revisions, tweaks and changes will be made based on the feedback we get from you. Note that design concepts are limited to two, but not the amount of revisions. Rather than producing lot of design concepts at once, we find that better work is resulted by making incremental changes focusing to one design at a time.
Will we need to have a meeting in connection with the website design?
In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.
Once my website design is completed - do you provide any maintenance and support services?
Customer care and support are available via telephone and emails for any concern related to your website should you encounter any problems or wanting to add some features. If you need a specific maintenance assistance with your website, please contact us to schedule a call-meeting appointment discuss possible solutions.
I already have a website and I need it updated, can you help me?
Yes, we would be happy to update your existing website. Please contact us for more info.
Do you redesign existing websites?
Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image.